Privacy Policy

Effective Date: 12-17-2020

At Spring Urban Fest , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our SMS services and related products. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information to provide and improve our SMS services:

• Personal Information: Includes your name, phone number, email address, and any information you voluntarily provide.

• SMS Data: Includes the content of messages you send and receive via our service, as well as associated metadata (e.g., date and time of messages).

• Technical Data: Includes information about your device, such as IP address, browser type, and operating system, when interacting with our website or apps.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

2. How We Use Your Information

We use your information for the following purposes:

• To send and receive SMS messages as part of the services you request.

• To communicate with you about your account, service updates, and technical support.

• To comply with legal obligations or enforce our Terms of Service.

• To analyze service usage and improve our products and services.

3. No Sharing or Selling of Personal Information

• We do not sell, rent, or share your personal information, including phone numbers, with third parties or affiliates for marketing, lead generation, or any other purposes.

• Your information will only be shared with service providers directly involved in delivering our services (e.g., SMS gateway providers) and only to the extent necessary.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed to be 100% secure, and you acknowledge and accept these risks.

5. Your Choices

• Opt-Out of SMS Communications: You may opt-out of receiving SMS communications at any time by replying “STOP” to any message you receive from us.

• Access or Update Information: Contact us to access, update, or delete your personal information.

• Do Not Track: Our services do not respond to “Do Not Track” signals from web browsers.

6. Retention of Information

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Once retention is no longer necessary, your data will be securely deleted.

7. Third-Party Services

We may work with trusted third-party providers to assist in delivering our SMS services. These providers are contractually obligated to maintain the confidentiality of your information and use it solely for the purposes of delivering our services.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the “Effective Date” listed at the top. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Spring Urban Fest 

3343 Peachtree Rd NE

info@springurbanfest.com

877-871-8228